Policies

Returns & Exchanges Information

We want you to be completely satisfied with your order from Jake’s Candy. If there is a problem with your order, please let us know straightaway. We will gladly accept returns of unopened products within 14 days of receipt with the following exceptions and conditions:

  • Bulk candy/chocolate or custom orders cannot be returned

If a product has been delivered during delivery, please call us immediately.

Customers are responsible for the shipping cost of all returns or exchanges. Please use a responsible carrier for your return who provides a tracking number. Jake’s Candy is not responsible for lost or damaged shipments.

Please allow a minimum of 14 days for us to receive and process your return or exchange.

store with chocolates - Jake’s Candy in Bundaberg, QLD

Returns & Exchanges Information

We want you to be completely satisfied with your order from Jake’s Candy. If there is a problem with your order, please let us know straightaway. We will gladly accept returns of unopened products within 14 days of receipt with the following exceptions and conditions:

  • Bulk candy/chocolate or custom orders cannot be returned

If a product has been delivered during delivery, please call us immediately.

Customers are responsible for the shipping cost of all returns or exchanges. Please use a responsible carrier for your return who provides a tracking number. Jake’s Candy is not responsible for lost or damaged shipments.

Please allow a minimum of 14 days for us to receive and process your return or exchange.

store with chocolates - Jake’s Candy in Bundaberg, QLD
Jake's Candy Store - Bundaberg in Bundaberg, QLD

Consumer Data/Privacy Policy

At Jake’s Candy, we do not store, sell or otherwise transmit your personal information to any third parties. The information provided by you is for delivery purposes only. This may be through phone call, emails, letters and/or delivery of goods.

Consumer Data/Privacy Policy

At Jake’s Candy, we do not store, sell or otherwise transmit your personal information to any third parties. The information provided by you is for delivery purposes only. This may be through phone call, emails, letters and/or delivery of goods.

Jake's Candy Store - Bundaberg in Bundaberg, QLD

Payment Transactions

Financial transactions made on this site are processed through ANZ or PayPal. We do not receive your credit card details during any stage of your order. Jake’s Candy does not store, sell or otherwise transmit credit card details to any third parties. 

For more information on any of our policies, please call or email our Bundaberg team at Jake’s Candy.

Chocolates, candies and confections - confectionary in Bundaberg, QLD

Payment Transactions

Financial transactions made on this site are processed through ANZ or PayPal. We do not receive your credit card details during any stage of your order. Jake’s Candy does not store, sell or otherwise transmit credit card details to any third parties. 

For more information on any of our policies, please call or email our Bundaberg team at Jake’s Candy.

Chocolates, candies and confections - confectionary in Bundaberg, QLD
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